Privacy Policy

Effective from May 1, 2008

Personal Information

MySubStats (My Suburbs Statistics) collects personal information when MySubStats provides services to users. Generally, MySubStats will inform users why the information is being collected and how MySubStats plans to use it. MySubStats usually collects personal information directly from users, although sometimes MySubStats may use agents or service providers to do this. MySubStats may also acquire lists from other sources, including other companies and publicly available documents.

Website: https://www.mysubstats.com.au/

Use of Information and Material

MySubStats usually collects personal information such as user name, address, telephone number, and in some instances, financial details. When users are online, MySubStats may collect information regarding the pages within the network that a user visits and what is clicked on.

As a general rule, MySubStats does not collect sensitive information. However, if MySubStats does, it will generally be for the purpose of providing its goods or services and, where required by law, MySubStats will seek the user's consent before collecting it.

MySubStats may share user information with other companies that are related to MySubStats. Personally identifiable information may also be used to help improve MySubStats' products and services.

MySubStats may also share user information with third parties who provide prizes for competitions or reader offers. If MySubStats does this, it generally requires those parties to protect user information in the same way MySubStats does.

MySubStats may collect certain non-personal information to optimise its goods and services, including web pages for a user's computer (for example, the identity of the internet browser, the type of operating system, IP address and the domain name of the Internet Service Provider). MySubStats may use this non-personal information for internal purposes, including improving the content of its website.

Data Security

MySubStats strives to ensure the security, integrity and privacy of personally identifiable information of its users. MySubStats uses a variety of physical and electronic security measures, including restricting access to facilities and secure databases, to keep personal information secure from misuse, loss or unauthorised access or disclosure.

MySubStats will take reasonable steps to ensure that all information it collects, uses or discloses is accurate, complete, up to date and stored in a secure environment accessible only by authorised people. However, no data transmission over the internet can be guaranteed to be completely secure.

Cookies

Cookies are data that a website transfers to an individual's hard drive for record-keeping purposes. Cookies can facilitate a user's ongoing access to and use of a site. They allow MySubStats to track usage patterns and compile data that can help improve content and target advertising.

If users do not want information collected through the use of cookies, most browsers provide a simple procedure that allows users to deny or accept the cookie feature. However, users should note that cookies may be necessary to provide certain features such as merchandise transactions or registered services.

For More Information

If you have a complaint regarding information privacy, or if you would like more information about MySubStats' approach to privacy, please contact us through the website:

https://www.mysubstats.com.au/

We recognise the Traditional Custodians of land across Australia. We respect Elders past and present, and give respect to all Aboriginal and Torres Strait Islander peoples.

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